Support
At ComicPlay Casino, our players' satisfaction is our top priority. We understand that questions arise and sometimes you need assistance right away. That's why we've built a comprehensive support system designed to help you get back to enjoying your favorite games as quickly as possible.
24/7 Support Access
Our dedicated support team never sleeps! We provide round-the-clock assistance through multiple channels to ensure you're never left waiting when you need help. Whether it's the middle of the night or during holiday hours, our team remains available to address your concerns.
Contact Options
Live Chat: For immediate assistance, our live chat feature connects you with a support representative in seconds. It's perfect for quick questions about your account, bonuses, or gameplay issues.
Email Support: Reach our team at support@comicplaycasino.com for detailed inquiries. We aim to respond to all emails within 2 hours, though most players hear back from us much sooner.
Phone Support: Sometimes, nothing beats talking to a real person. Call our dedicated support lines:
- US players: +1-888-699-3672
- Australian players: 61-1800-921-457
Our phone support team is available 24/7 and ready to help with anything from account verification to walking you through deposit methods.
Payment Assistance
Having trouble with a transaction? Our support team is well-versed in all our payment methods, including American Express, Visa, MasterCard, Bitcoin, Ethereum, Litecoin, Bank Wire Transfer, Interac, Neosurf, and Discover. Whether you're making your first deposit to claim our $7000 Welcome Bonus or withdrawing your big win, we'll guide you through each step.
Game-Related Questions
Our support agents are trained on all games from our providers including Betsoft, Dragon Gaming, Nucleus Gaming, and Rival Gaming. If you encounter any issues while playing or have questions about game rules, payouts, or features, we're here to help.
Self-Help Resources
For players who prefer finding answers on their own, we've created an extensive FAQ section covering the most common questions. This resource is regularly updated based on player feedback and includes detailed guides on:
- Account management
- Deposit and withdrawal processes
- Bonus terms and conditions
- Game rules and strategies
- Technical troubleshooting
Commitment to Resolution
When you contact ComicPlay Casino support, you're not just getting an answer—you're getting a solution. Our support staff is empowered to resolve issues on the spot whenever possible, rather than transferring you between departments. We track every inquiry until it's fully resolved to your satisfaction.
Feedback Welcome
Your input helps us improve! After each support interaction, we invite you to rate your experience and provide feedback. This information is reviewed by our management team to continually enhance our support services.
Responsible Gaming Support
Beyond technical and account assistance, our support team is trained to provide resources for responsible gaming. If you ever feel your gaming habits are becoming problematic, please reach out—we're here to help with options like deposit limits, time-outs, or self-exclusion.
Remember, at ComicPlay Casino, you're never alone. Whether you're celebrating a big win or need help understanding our bonus terms, our support team is just a click or call away, ready to enhance your gaming experience.